Dear Air
2000
| I got the idea for this
book following a holiday flight with the airline company Air 2000. During the
flight, I don't recall now whether it was on the outward flight or coming back, I
was served the most disgusting airline meal I have ever experienced, in the
shape of a lasagne. (I certainly recall the lasagne coming back, which it did
about ten minutes after I had eaten it) I decided to write to Air 2000 about
it. My first instinct of course was to complain about the lasagne, but then I
decided, for nothing more nor less than pure devilment, to praise it, just to
see how they would react. They replied as I suspected they might, by all
accounts more than happy with the standard of their lasagne, any irony in my
letter passing them by completely. Correspondence with them continued until
satisfaction was gained, which in my case meant when I'd led them up the garden
path for long enough. It occurred to me then that two other unfortunate
incidents, certainly worthy of complaint, had occurred during the flight; from
my window seat I couldn't see the television set located in the central aisle
without leaning over to a degree well in excess of the lean on the Tower of
Pisa if I were to view the screen in full; and I was ripped off to about the
tune of twenty-five per cent when changing my drachmas back into sterling.
Rather than write to Dear Air 2000 again, who might have had enough of me, I
decided to complain to two other airline companies instead. Their replies and
the subsequent correspondence encouraged me to write to other airline companies
with complaints, and also with praise and requests for advice. Dear Air 2000 is
the result. I would stress that all my letters and the replies to them are
absolutely genuine. Not a single word has been altered. Happy
Reading. |
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