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Our ref.
LHRSC/JG
Your ref
Mr T
Ravenscroft
11 Longlands Rd
New
Mills
STOCKPORT
Cheshire, SK12 3BL
Dear Mr Ravenscroft
We are in receipt
of your letter dated April 18. In order that we may properly assess your
request, we would very much appreciate you advising us of the flight number
involved and the date. We need to ascertain how the announcements were made and
if they were within our accepted criteria, before our Head Office can comment
further.
Yours sincerely,
J
Greenall
Customer Services
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