Dear Britannia Airways
images/pap11x1.jpg images/pap11x2.jpg images/pap11x3.jpg
images/pap12x1.jpg




Our Ref : PAX/GEN/SS

8 April 1994

Mr T Ravenscroft
11 Longlands Road
New Mills
Stockport
Cheshire
SK12 3BL


Dear Mr Ravenscroft

I refer to your letter dated 4th March and our subsequent telephone conversation.

Having discussed this matter further with our Inflight Safety Department, we do feel we may have some difficulty in accomodating you in one of our airline seats. However, we would like to invite you along to our training centre at East Midlands, where we have mock-ups of the aircraft. You would then be able to try the seats out for yourself, which would give us all a better insight as to how we could help you.

If you would like to take this opportunity please let me know quite soon and I can then make the necessary arrangements.

Yours sincerely


Sue Smith
Passenger Relations Officer




images/pap12x3.jpg
images/pap13x1.jpg images/pap13x2.jpg images/pap13x3.jpg