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13th
May 1994
Mr. T. Ravenscroft,
11 Longlands
Rd
New
Mills
STOCKPORT
Cheshire, SK12 3BL
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Dear Mr.
Ravenscroft,
Thank you for your letter of 7th May regarding
your recent flight with Cathay Pacific from Hong Kong to
London.
We would very much like to investigate what
happened with the cabin crew concerned but unfortunately you do not mention
your date of travel.
Would you be so kind as to let us know
when you flew? We look forward to hearing from you further and, in the
meantime, regret that you have been so disturbed.
Yours
sincerely,
for and on behalf of
CATHAY PACIFIC
AIRWAYS LTD
C.M. Boylan (Mrs)
Customer
Relations Officer
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