Dear Iberia International Airways  
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  Reply to UK & Eire Offices
Our ref LONLR R/CL/F
Mr T Ravenscroft
11 Longlands Rd
New Mills
STOCKPORT
Cheshire
SK12 3BL

12th April 1994
Dear Mr Ravenscroft

I thank you for your letter dated 7th April, and note that although the red wine offered to our customers was not to your palate, it has subsequently, after considerable oxidisation, proved to be useful as a varnish stripper!

Whilst I have no qualifications whatsoever as a chemist, I feel sure that it was this long period of oxidisation which brought about a chemical reaction so that the resulting liquid could no longer fit the description of "wine".

However, I do feel qualified to reject the theory that wines may be classed as good or bad depending upon the country of their origin! Be assured, Mr Ravenscroft, that in my considerable experience in this field there are good and bad wines produced by all the wine-producing countries!

As it happens, to my taste the wines offered on board our services vary from "quite acceptable" to "excellent", but even individual wines may vary from one bottle to another, or indeed, the state of one's palate or indeed stomach at the time.

Nevertheless, in answer to your request for information, if you were travelling by Viva Air from Palma directly to London Heathrow, the red wine will have been Siglo Vino de Crianza, produces by Bodegas AGE in Fuenmayor, Rioja.

If, on the other hand, you were flying to Manchester via Barcelona, it may have been one of five different types of red wine that we carry on Iberia Airlines services. I enclose the page from our in-flight magazine with illustrations of the various bottles which may help you identify the particular brand.

I hope that this information will prove to be of use to you. I thank you for your interest, and hope that we may have the pleasure, and privilege of welcoming you and Mrs Ravenscroft aboard again soon.










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